Little Things Make All The Difference: JNJ Talks to Marcus Engel

Late one fall evening, Marcus Engel, a freshman in college, was on his way home from a hockey game.  He never made it home. A drunk driver, traveling twice the legal speed limit, plowed into the side of the vehicle Marcus was in.

When he awoke to a world he would never again see, Marcus faced seemingly insurmountable obstacles: survive hundreds of hours of reconstructive facial surgery, adapt to blindness and find happiness in a world changed forever.  It is our honor and privilege to talk with Marcus, author of I’m Here: Compassionate Communication in Patient Care, and amazing motivational speaker.

JNJ: Reading through your book, Marcus, it seems that there are two clear messages that you’d like to share with nurses.  The first is that little things – gestures, conversations, a quiet moment — can mean so much. The second is really a call to remembrance: a directive to hold onto the fact that patients are people too. (more…)